FAQ

How are your ceramics made?

Our craftsmen pour clay into precise moulds and refine each piece for smooth edges. The pieces are bisque-fired, then hand-painted by Pakistani artisans, and finally glazed and kiln-fired a second time. Because every design is painted by hand, colours and brushstrokes can vary slightly from the photos. That is what makes yours unique.

Are your ceramics microwave and dishwasher safe?

Yes. The final glaze firing gives every piece a durable, glossy finish that is microwave and dishwasher safe.

Where do you deliver, and how long does it take?

We carefully pack and ship across Pakistan. Delivery usually takes 5 to 7 working days.

Can I place a custom or bulk order?

Yes! Visit our Customised Orders page to tell us what you have in mind.

Are your ceramics food safe?

You can read our lab results on the PCSIR Food Safety Report page.

What is your return and exchange policy?

Please see our Refund Policy for full details.

I have another question. How can I reach you?

We would love to hear from you. Get in touch through our Contact page.